Cancellation & Refund Policy
We understand plans can change. Here is our official, unified cancellation policy applicable across all TripoKing departures.
100% refund or free reschedule/credit voucher
Full refund back to original payment method or full credit with zero rebooking fees.75% refund or 100% credit voucher
Choose between a 75% cash refund or a 100% credit voucher valid for any future TripoKing escape.50% refund (remaining amount committed with partners)
Remaining 50% is committed to non-refundable safari gypsies, forest department permits, and resort reservations.Non-refundable (stays, safari seats & transit locked)
All hotel rooms, vehicle transfers, and government wildlife permits are locked and non-transferable.TripMates Access Fee: The ₹49 TripMates access fee is strictly non-refundable once unlocked.
How to Cancel or Reschedule
To submit a cancellation or reschedule request:
- Contact our team directly on WhatsApp at 917566919072 or email tripoking7@gmail.com.
- Share your Booking ID, registered full name, and the reason for cancellation.
- Our team will calculate the eligible refund or credit voucher based on the date and time your request is received.
Refund Processing Timeline
Approved cash refunds are processed back to the original payment source (UPI, net banking, or debit/credit card) via Razorpay within 5–7 business days. Credit vouchers are issued immediately via WhatsApp and email, and remain valid for 12 months.
Rescheduling and Date Changes
If you wish to change to another confirmed departure date:
- 30+ days before departure: Rescheduling is completely free with zero administrative fees.
- 15–29 days before departure: 100% of your booking amount can be rolled over as a credit voucher towards your new departure.
- Within 14 days: Rescheduling is treated as a cancellation subject to partner reservation policies.
Force Majeure & Weather Delays
In the rare event that TripoKing must cancel or postpone a departure due to government route closures, extreme natural events, or national emergencies, travellers receive the choice of an immediate 100% refund or priority rollover to the rescheduled date.